Job Title: M3 Systems Administrator - TS/SCI

Posted by: General Dynamics Information Technology on Jul 05, 2009

Description:

Responsible for managing/maintaining the European JWICS and SIPR Enterprise Multimedia Message Manager (M3) for the European Regional Service Center (ERSC).

1. Perform consistency checks on user accounts, Collections, Communities of Interest, Discretionary Access Controls, System Profiles and User Profiles.

2. Monitor smtp function and resolve problems involving connectivity
with exchange and invalid email addresses.

3. Submit Collective Addresses changes(AIG and DAG), Plain Language
Address changes and Routing Indicator changes in accordance with Allied
Communication Publication (ACP) 117 and DSSCS Operating Instruction
(DOI) 102. Changes include additions, deletions and modifications, and
will be replicated throughout the worldwide messaging environment.
Coordinate routing changes with the DoDIIS Routing Manager. Ensure
CRITIC messages are handled in accordance with applicable instructions.
Demonstrate proficiency in legacy messaging formats including ACP 128
and DOI 103.

4. Respond to customer issues submitted through Siebel and routed to the Record Messaging Queue. Troubleshoot issues with assistance from the M3 Program Office as necessary. Apply software updates and IAVA/IAVB/IAVT updates to the M3 application and the operating system in close coordination with the M3 Program Office.

5. Prepare Requests for Change, serve as Action Officer, execute
specified actions and complete After Action Reports in coordination with the Unix section chief.

6. Respond to high-priority or critical M3 outages after hours and on
weekends/holidays in a timely manner.

7. Provide Tier 2 assistance to the Service Delivery Center as required.
 
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About General Dynamics Information Technology

General Dynamics Information Technology, formerly General Dynamics Network Systems and Anteon Corporation, is a top-tier IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. With 16,000 professionals worldwide, the company has the customer knowledge, domain expertise and proven performance to manage large-scale, mission-critical IT programs. As a trusted systems integrator for more than 50 years, General Dynamics utilizes its deep mission understanding to deliver proven IT services and enterprise solutions. Are you looking for a new career? Start your career with General Dynamics
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